Community scheme claims
If you have suffered a loss or damage, follow next steps:
Phone the Addsure claims team on (021) 551-5069 for guidance.
Plumbing insurance emergency – click here
Submit claim form together with supporting documentation via email (firstname.lastname@example.org) or fax (021 551-976).
Community scheme owners must complete and sign where damages are being claimed. All claim forms should then be signed by two trustees, or one trustee and the managing agent.
HOA claim forms must be completed by trustees, directors or managing agent (not by individual owners within the scheme).