What owners needs to know about their geyser claims
16 March 2023
(Updated: 22 July 2024) This blog post provides guidance on how a geyser claim should be dealt with and what you could expect from your
Claims ratio in a nutshell
17 January 2023
(Updated 8 July 2024) For trustees and portfolio managers to have an objective understanding of an annual premium increase, or even an interim increase, it
How to mitigate risks related to load shedding around the common property.
21 November 2022
We have all become far too familiar with load shedding in South Africa. We wrote about loadshedding generally for the first time in 2014, when
Settling of claims in the sectional title environment
13 September 2022
Sectional title is quite unique in a number of ways. When you split up a building with imaginary lines like borders of a country, it
Damage to front door and security gate following a break-in: Who pays the excess?
5 July 2022
By now we have become familiar with Prescribed Management Rule (“PMR”) 23.(2)(b) of Annexure 1 of the Regulations to the Sectional Titles Schemes Management Act
Sectional Title Geyser Claims: What you need to know about limits and excess payments
16 May 2022
One of the most common questions that arise relating to geyser claims in a sectional title scheme is: “Who is responsible for the excess, and
What you should know about fidelity insurance
23 March 2022
(Updated 14 August 2024) Traditionally, fidelity insurance is an insurance product that provides protection against business losses caused due to employee dishonesty. A basic insurance
How to complete insurance claim forms for community schemes
19 January 2022
A claim form is laid out in a format which helps the insurer to collect all the information they require to process the claim. It
What trustees can do to mitigate loss relating to their geysers
4 December 2021
Over the years, we have engaged with hot water specialists and other industry experts with a view to finding the best ways to mitigate rising
How to know if your insurance claim is viable
15 November 2021
Insurance policy wording can be hard to make sense of for an ordinary person with no legal or insurance background. An insurance policy wording creates